Order & Collect
Order & Collect at our Shop
Order & Collect is a new and convenient way for you to shop and order your items with us, any time that is convenient to you - and collect your order at our store. The best part is the service is completely free, with no minimum spend required.
How does it work?
1. Browse our website here, SaffronAndSapphire.com and select the items you wish to purchase -
If you cannot find what you are looking for, no worries, get in touch with us directly, following the next steps.
2. Place the order:
via Phone, Text or WhatsApp at our phone number 00353 (0)86 4022597
or
via E-mail (info@saffronandsapphire.com), Facebook, Instagram or Chat in our website page - Specifying when you are collecting your items
3. Pay for your order by using your card over the phone with us, OR at collection / delivery of your order, OR online using any of the links further below (pay the amount listed in the online shopping pages or the amount agreed with us via phone, mail, etc)
4. Collect your order at our shop within our opening hours or following the other specifications agreed with us
5. You can also place the order fully online, AND follow up with us specifying that you are collecting the order. This way we will prepare your order and once collected, we will reimburse you the cost of postage charged automatically by our website
Don't forget to check our Terms & Conditions of the Order & Collect Service
Click on the link below to pay online
Follow the instruction to pay securely through PayPal - you don't need to have a PayPal account to make a payment
use this link
or
this link
ORDER & COLLECT TERMS & CONDITIONS
Once your order is ready for collection, you will receive an email or communication through the same method you used to get in touch with us, saying that your Order is Ready for Collection. This means you will now be able to collect your order.
How long do I have to collect my order?
If you haven't collected your order within 7 days of our ‘Your Order is Ready for Collection’ communication, we will attempt to get in touch with you to remind you of your purchase. If another 7 days pass, we will attempt to get in touch to make further arrangements.
If you wish to extend the holding period of your purchases, please contact us within 14 days. If after 14 days we do not hear from you for further instructions and the order remains uncollected, we will put the item back in our stock, and we will no longer guarantee the availability of same. You will need to get in touch with us within 30 days from the original date of purchase to have a refund if it was paid
Can someone else collect on my behalf?
Yes, someone else can collect on your behalf once they tell us your name, the purchased items and the amount to pay/ to be paid
No items can be collected if they are not paid beforehand.
What if I arrive to collect my order and I don't want it anymore?
If you come to collect your order and for any reason you don't want to collect it any longer, we can cancel your order and if you had paid previously, we will process a refund using the same method that has been used for the payment. If you prefer a Gift Voucher or an exchange with another item, we will accommodate your choice. Exchanges, refunds and Gift Vouchers can only be issued in store.
Order & Collect is a new and convenient way for you to shop and order your items with us, any time that is convenient to you - and collect your order at our store. The best part is the service is completely free, with no minimum spend required.
How does it work?
1. Browse our website here, SaffronAndSapphire.com and select the items you wish to purchase -
If you cannot find what you are looking for, no worries, get in touch with us directly, following the next steps.
2. Place the order:
via Phone, Text or WhatsApp at our phone number 00353 (0)86 4022597
or
via E-mail (info@saffronandsapphire.com), Facebook, Instagram or Chat in our website page - Specifying when you are collecting your items
3. Pay for your order by using your card over the phone with us, OR at collection / delivery of your order, OR online using any of the links further below (pay the amount listed in the online shopping pages or the amount agreed with us via phone, mail, etc)
4. Collect your order at our shop within our opening hours or following the other specifications agreed with us
5. You can also place the order fully online, AND follow up with us specifying that you are collecting the order. This way we will prepare your order and once collected, we will reimburse you the cost of postage charged automatically by our website
Don't forget to check our Terms & Conditions of the Order & Collect Service
Click on the link below to pay online
Follow the instruction to pay securely through PayPal - you don't need to have a PayPal account to make a payment
use this link
or
this link
ORDER & COLLECT TERMS & CONDITIONS
Once your order is ready for collection, you will receive an email or communication through the same method you used to get in touch with us, saying that your Order is Ready for Collection. This means you will now be able to collect your order.
How long do I have to collect my order?
If you haven't collected your order within 7 days of our ‘Your Order is Ready for Collection’ communication, we will attempt to get in touch with you to remind you of your purchase. If another 7 days pass, we will attempt to get in touch to make further arrangements.
If you wish to extend the holding period of your purchases, please contact us within 14 days. If after 14 days we do not hear from you for further instructions and the order remains uncollected, we will put the item back in our stock, and we will no longer guarantee the availability of same. You will need to get in touch with us within 30 days from the original date of purchase to have a refund if it was paid
Can someone else collect on my behalf?
Yes, someone else can collect on your behalf once they tell us your name, the purchased items and the amount to pay/ to be paid
No items can be collected if they are not paid beforehand.
What if I arrive to collect my order and I don't want it anymore?
If you come to collect your order and for any reason you don't want to collect it any longer, we can cancel your order and if you had paid previously, we will process a refund using the same method that has been used for the payment. If you prefer a Gift Voucher or an exchange with another item, we will accommodate your choice. Exchanges, refunds and Gift Vouchers can only be issued in store.
|
Also in: Order & Collect
 |